Shipping and Delivery

Track order

Track Your delivery here – “TRACK YOUR ORDER”.
You will receive an email that contains tracking information when Your order is shipped.
If You havenโ€™t received tracking information within 5 days, please double check email spam folder or contact us.

Shipping time

How long does shipping take?
Typical delivery time is between 2-4 weeks for most products.
If for some reason you have not received your items after 45 Business days please email us and let us know so we can help.
Shipping time varies by location. These are our estimates:

Location*Estimated Shipping Time
United States10-45 Business days
Canada, Europe10-45 Business days
Australia, New Zealand10-60 Business days
Central & South America15-60 Business days
Asia10-45 Business days
Africa15-65 Business days

*This doesnโ€™t include our 2-5 day processing time.
**During Covid-19 pandemic deliveries might delay.

Packages

How do you ship packages?
Packages from our Singapore, Hong Kong warehouses will be shipped with tracked delivery service or express shipping depending on the weight and size of the product.
We use delivery services depending on region postal providers for example –
Packages shipped to Europe with Post NL, Belgium Post, Royal Mail, DHL services, or United States with USPS or FedEx service.
Mostly we use recycled packages, carton, bubble wrap.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if You have specified combined shipping.
If You have any other questions, please contact us and we will do our best to help You out.

World wide shipping

We provide free shipping to over 200 countries around the world.
However, there are some locations we are unable to ship to.
If You happen to be located in one of those countries we will contact You.

Customs

We will do our best to help with customs tax (e.g.: mark package as gift, edit price and other options.).
We are not responsible for any custom fees once the items have shipped.
By purchasing our products, You consent that one or more packages may be shipped to You and may get custom fees when they arrive to Your country.


! NOTICEย Holiday & COVID-19 Delays: International and Domestic shipping partners are still having intermittent delays due to the pandemic. Some packages have experienced a 1-2 week delays beyond or typical shipping time frames.