Data collection and use
Laptopfrog.com is the sole owner of the information collected on this site.
We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Laptopfrog.com collects information from our users at several different points on our website.
When You purchase something from our store, as part of the buying and selling process,
we collect the personal information You give us such as Your name, address and email address.
When You browse our store, we also automatically receive Your computer’s internet protocol (IP) address in order
to provide us with information that helps us learn about Your browser and operating system.
Email marketing (if applicable): With Your permission, we may send You emails about our store, new products and other updates.
In order to use the complete features of this website, a user must first complete the registration form.
During registration a user is required to give their contact information (such as name and email address).
This information is used to contact the user about the services on our site for which they have expressed interest.
It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers
(such as social security number), but encouraged so we can provide a more personalized experience on our site.
We request information from the user on our order form.
Here a user must provide contact information (like name and shipping address)
This information is used for billing purposes and to fill customer’s orders.
If we have trouble processing an order, this contact information is used to get in touch with the user.
We do not keep and have no way to have Your financial information (like credit card number, expiration date).
You give Your financial information to the payment gateway (credit card processing company) to verify the credit card information.
When You provide us with personal information to complete a transaction, verify Your credit card, place an order,
arrange for a delivery or return a purchase, we imply that You consent to our collecting it and using it for that specific reason only.
If we ask for Your personal information for a secondary reason, like marketing,
we will either ask You directly for Your expressed consent, or provide You with an opportunity to say no.
Withdraw my consent
If after You opt-in, You change Your mind, You may withdraw Your consent for us to contact You,
for the continued collection, use or disclosure of Your information, at anytime, by contacting us at [email protected]
A cookie is a piece of data stored on the user’s hard drive containing information about the user.
Usage of a cookie is in no way linked to any personally identifiable information while on our site.
Once the user closes their browser, the cookie simply terminates.
For instance, by setting a cookie on our site, the user would not have to log in a password more than once,
thereby saving time while on our site.
If a user rejects the cookie, they may still use our site.
The only drawback to this is that the user will be limited in some areas of our site.
For example, the user will not be able to participate in any of our Sweepstakes, Contests or monthly Drawings that take place.
Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
However, we have no access to or control over these cookies.
To protect Your personal information, we take reasonable precautions
and follow industry best practices to make sure it is not inappropriately lost,
misused, accessed, disclosed, altered or destroyed.
If You provide us with Your credit card information, the information is encrypted using secure socket layer technology (SSL)
and stored with a AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure,
we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
When our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number),
that information is encrypted and is protected with the best encryption software in the industry – SSL.
While on a secure page, such as our order form, the lock icon on the bottom of Web browsers
such as Netscape Navigator and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when You are just ‘surfing’.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information off-line.
Sign in details safety
To access Your stored data on our sites, You’ll need to sign in with Your username and password.
It’s Your responsibility to keep these details secret and to ensure You don’t let anyone else use Your account.
If You have any concerns about Your sign in details or think they’ve been misused,
please contact us straight away and we can put Your account on hold immediately.
For Your security, any new password You create with us has to be at least 7 characters
and contain a mix of letters and numbers.
However, we recommend that You set a password of at least 10 characters
including capital letters, lowercase letters, numbers and symbols.
We use PayPal and Stripe, the Verified by Visa and MasterCard SecureCode schemes
to help stop unauthorized purchases with Your debit or credit card.
As we accept payments through PayPal and Stripe, some of Your data will be passed to PayPal and Stripe,
including information required to process or support the payment, such as the purchase total and billing information.
When You reach our secure checkout You can choose PayPal or Stripe
to register for Verified by Visa or MasterCard SecureCode.
Just sign up using the on-screen prompts, create a password then continue shopping.
You only have to sign up once – then You can use Your password when You shop with us or with other participating online stores.
Alternatively, You can contact PayPal, Stripe Your bank directly for more information.
We accept Only EU, US, CAD, GBP currencies for all purchase at Laptopfrog.com.
We do not accept Cheque Payment, Bank Draft, Western Union.
If You have any questions about the security at our website, You can send an email to [email protected]
Security policy concern
If You’ve got any questions, comments and requests about Your account security, then please contact us.
Stay Web Safe!
Change Your Laptopfrog.com password regularly on the account section of our website
and avoid using the same password as Your online accounts with other companies.
If You’ve got any questions, comments and requests about Your account security, then please contact us – [email protected]
In general, the third-party providers used by us will only collect, use and disclose Your information
to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways, other payment transaction processors, Google or WordPress services
have their own privacy policies. For these providers, we recommend that You read their privacy policies so You can understand the manner
in which Your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either You or us.
So if You elect to proceed with a transaction that involves the services of a third-party service provider,
then Your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if You are located in Canada and Your transaction is processed by a payment gateway located in the United States,
then Your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once You leave our store’s website or are redirected to a third-party website or application,
World wide ship
We ship only to the confirmed address (PayPal confirmed).
You must ensure to check and enter address exactly matching Your card billing address
which You receive monthly statement from Your bank.
Laptopfrog.com information along with the payment amount will appear on the buyer’s credit card statement.
There are some locations that we can only ship with express shipping service which will cost additional.
We provide these locations in order details, or we inform buyer personally before accepting order.
For more details about shipping details please read here.
Attempt to use fraud credit card at this website, we will file immediately with the authorities with no exception (IFCC FTC).
Any fraud attempt will be reported depending on IP or delivery address to authorities in that region (IC3, Europol, others).
We will share aggregated demographic information with our partners and advertisers.
This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services.
These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We partner with another party to provide specific services.
When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.
These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This web site contains links to other sites.
Please be aware that we Laptopfrog.com are not responsible for the privacy practices of such other sites.
We encourage our users to be aware when they leave our site and to read the privacy statements
of each and every web site that collects personally identifiable information.
This privacy statement applies solely to information collected by this Web site.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.
Surveys and contests
From time-to-time our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information.
Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).
Contact information will be used to notify the winners and award prizes.
Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address.
Laptopfrog.com will automatically send the friend a one-time email inviting them to visit the site.
Laptopfrog.com stores this information for the sole purpose of sending this one-time email.
All the information will be removed with immediate effect if the Remove Link in the email is clicked.
If You feel any difficulty in this then Just drop a line to [email protected].
We will remove it with immediate effect.
Supplementation of Information
In order for this website to enhance its ability to tailor the site to an individual’s preference,
we combine information about the purchasing habits of users with similar information from our partners to create a personalized user profile.
When a user makes a purchase from either of these two companies,
the companies collect and share that purchase information with us so we can tailor the site to our users’ preferences.
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products, services, special deals, and a newsletter.
Out of respect for the privacy of our users we present the option to not receive these types of communications.
Please see our choice and opt-out below.
We also send the user site and service announcement updates.
Members are not able to un-subscribe from service announcements, which contain important information about the service.
We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
If a user’s personally identifiable information changes (such as Your zip code),
or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us.
This can usually be done at the member information page or by emailing our Customer Support [email protected]
how we use it, and under circumstances, if any, we disclose it.
If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected,
we would notify users by way of an email.
Restock, refunds, returns
Age of consent
By using this site, You represent that You are at least the age of majority in Your state or province of residence, or that You are the age of majority in Your state or province of residence and You have given us Your consent to allow any of Your minor dependents to use this site.
This website is operated by Laptopfrog.com. Throughout the site, the terms “we”, “us” and “our” refer to Laptopfrog.com. Laptopfrog.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Namecheap and WooCommerce. They provide us with the online e-commerce and hosting platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit, split or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, delivery address, contact number, other contact information and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns / Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Laptopfrog.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Laptopfrog.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of country where Laptopfrog.com management located.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
All content here is licensed under the Creative Commons BY-NC-SA license.
All Laptopfrog.com content is licensed under the license.
Content You Provide
Materials you submit to Laptopfrog.com must be from one of three sources:
- Original content you produced yourself (you own the copyright).
- Content that is in the public domain.
- Content that is licensed under a license.
You must not post any content that infringes a third party’s intellectual property rights.
When you submit original content to Laptopfrog.com, you retain the copyrights and can use your content in any way you like, including for commercial purposes and distributing it to other sites. By submitting original content to Laptopfrog.com, you give Laptopfrog.com nonexclusive rights to republish and relicense the work. Laptopfrog.com may use the material and can license it to other parties without prior consent from the original author.
We license all content under the license.
You are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material
Under the following terms:
- Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests Laptopfrog.com endorses you or your use. Please also link to Laptopfrog.com in your attribution.
- Noncommercial — You may not use the material for commercial purposes.
- Share Alike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.
We grant usage licenses to certain commercial entities, so contact us with any inquiries by emailing [email protected]
The laptop spare parts, cooling fans, , keyboards, hinges, cases, cables or other parts supplied by our Company are [replacement for] sold for use with certain products of computer manufacturers, and any reference to products or trademarks of such companies is purely for the purpose of identifying the computer manufacturers with which our products [are replacement for] may be used. Our Company and this Website are neither affiliated with, authorized by, licensed by, distributors for, nor related in any way to these computer manufacturers, nor are the products offered for sale through our Website manufactured by or sold with the authorization of the manufacturers of the computers with which our products [are replacement for] may be used.
If You would like to: access, correct, amend or delete any personal information we have about You,
register a complaint, or simply want more information contact us at [email protected].