CableMod recalls 12VHPWR 1.0/1.1 angled adapters, users advised to stop using them immediately

Published: Dec 22nd 2023, 09:00 GMT   Comments

CableMod to recall all 12VHPWR angled adapters

The 1.0 and 1.1 versions are affected and will be recalled. Users must stop using them immediately. 

The improved version of CableMod 12VHWPR angled adapter (1.1) is defective. The company has announced today that the sales of these adapters will be discontinued. It is important to note that this does not impact angled cables. The company has announced a safety recall for several products, including 90 degree and 180 degree versions and both 1.0 and 1.1 models.

CableMod Safety Recall

  • CableMod 12VHPWR 90 ̊
  • 180 ̊Angled Adapters V1.0
  • CableMod 12VHPWR 90 ̊
  • 180 ̊ Angled Adapters V1.1

The company has released a statement on Reddit and its website, and an official notice with more details will be sent out in the coming days. It is critical for users to cease using these adapters immediately and avoid handling them while the system is in operation. Users should power down the system before unplugging the adapters.

While the reason behind the recall of the 1.1 version remains unclear, CableMod has acknowledged that the male connector may loosen, leading to overheating and potential melting.

Dear Hardware Community:

It has come to our attention that certain CableMod 12VHPWR Angled Adapter V1.1s may be defective. We have since decided to discontinue sales of our angled adapters. We will be conducting a voluntary safety recall for all CableMod 12VHPWR 90 ̊ and 180 ̊Angled Adapters V1.0 and all CableMod 12VHPWR 90 ̊ and 180 ̊ Angled Adapters V1.1 because of the potential risk that the male connector could become loose, overheat, and melt into the GPU.

This recall will apply only to our angled adapters and will not affect our angled cables.

We will be sending out an official notice of, and full details for, our voluntary safety recall in the upcoming days. In the meantime, owners of the CableMod 12VHPWR V1.0 and V1.1 Angled Adapters should STOP USING THEM IMMEDIATELY. Please do not touch the adapters while your system is running. Power down your system and wait until the adapter has had adequate time to cool down before handling.

Please reach out to our customer service if your GPU has been affected by a failed V1.0 or V1.1 angled adapter and we’ll help you out.

We apologize for inconveniencing our loyal customers. We hope that you will let us make it up to you in the future.

Your friends at CableMod

Launched in October of this year, the 1.1 version was initially provided at no cost to users who purchased the item through the official store. However, users were required to cover shipping expenses.

Reports of issues with CableMod angled adapters have persisted for several months, prompting the company to intervene by offering replacements and covering damages to graphics cards. Notably, certain companies like MSI have declined warranty coverage when CableMod adapters were in use.

For a safer alternative, users should stop avoid using 3rd party adapters and instead opt for the official adapters bundled with their graphics cards or utilize cables provided by power supply companies, many of which now offer official adapters.

Source: CableMod




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