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Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Windows 10 Home - Platinum Silver with Microsoft 365 Family | 12-Month Subscription, up to 6 People | PC/Mac Download

3.9 3.9 out of 5 stars 168 ratings

Currently unavailable.
We don't know when or if this item will be back in stock.
Intel Core i7 11th Gen + Microsoft
32 GB
512 GB
Intel Iris Xe Graphics
13.4" 2-in-1
Brand Dell
Model Name 9310 XPS
Screen Size 13.4 Inches
Color Silver
Hard Disk Size 512 GB
CPU Model Intel Core i7-1165G7
Ram Memory Installed Size 32 GB
Operating System Windows 10 Home
Graphics Card Description Intel Iris Xe Graphics
Graphics Coprocessor Intel Iris

About this item

  • 13.4-inch 16:10 FHD+ (1920 x 1200) WLED touch display
  • 11th Generation Intel Core i7-1165G7 Processor (12MB Cache, up to 4.7 GHz)
  • 32GB 4267MHz LPDDR4x, 512GB PCIe NVMe x4 SSD onboard
  • Intel Iris Xe Graphics with shared graphics memory
  • With 12 months of Microsoft 365 for up to six people, you and your family can have the tools to create, organize, and get things done.
  • Bring out your best with premium Office apps, including Word, Excel, and PowerPoint.
  • Your subscription includes 1 TB of OneDrive cloud storage for each person you share with, so they can easily access, edit, and share files and photos across all devices.
  • Keep it all together with Outlook, an ad‑free app for your email, calendars, to do lists and contacts with security tools that keep your information protected.
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This bundle contains 2 items (may ship separately)
(166)
  • Aspect Ratio:16:10
  • Beautiful From Any Angle: The anti-reflective touchscreen combined with superior 450-nit brightness allows you to enjoy your entertainment outdoors so you see more of what you see in real life.
  • Breaking The Boundaries Of Performance: The speed and intelligence of an 11th Gen Intel Core i7 processor and Intel Iris Xe graphics makes your experience fast, smooth, and easy.
  • Stay Cool: The XPS 9310 convertible touchscreen laptop is built with GORE Thermal Insulation, which provides thermal conductivity levels lower than air in a thin format to keep components cool.
  • Our Smallest Webcam: The XPS 13 webcam delivers sharp video in all areas of the frame, while temporal noise reduction uses advanced noise reduction, significantly improving video quality.
  • Tablet Mode: The 360-degree hinge allows you to easily flip your 2 in 1 laptop around and lay it flat on your lap. It makes it easier to open, while staying stable when you are using the touchscreen.
(1,838)
  • With 12 months of Microsoft 365 for up to six people, you and your family can have the tools to create, organize, and get things done.
  • Bring out your best with premium Office apps, including Word, Excel, and PowerPoint.
  • Your subscription includes 1 TB of OneDrive cloud storage for each person you share with, so they can easily access, edit, and share files and photos across all devices.
  • Keep it all together with Outlook, an ad‑free app for your email, calendars, to do lists and contacts with security tools that keep your information protected.
  • Empower your family with advanced features in the Family Safety mobile app.
  • Protect your files with advanced security features like built‑in ransomware detection and recovery and you can use two‑step identity verification to access your most important files in OneDrive Personal Vault.
  • Gives you the flexibility to use multiple PCs, Macs, iPads, iPhones and Android phones.

Product information

Technical Details

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Additional Information

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

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Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Windows 10 Home - Platinum Silver with Microsoft 365 Family | 12-Month Subscription, up to 6 People | PC/Mac Download

Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Windows 10 Home - Platinum Silver with Microsoft 365 Family | 12-Month Subscription, up to 6 People | PC/Mac Download


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Customer reviews

3.9 out of 5 stars
3.9 out of 5
168 global ratings

Customers say

Customers like the quality, speed, appearance and build quality of the laptop. For example, they mention it's a great laptop, the keyboard and trackpad are excellent and it has a quick startup and processing. That said some complain about the performance and build. They say it'll freeze and stop working. Some complain about multi port solutions not interoperating properly. They also dislike the heating.

AI-generated from the text of customer reviews

6 customers mention6 positive0 negative

Customers are satisfied with the quality of the laptop. They mention that it's a great product, the touchscreen works great, and the keyboard and trackpad are excellent.

"- The touchscreen works great- The keyboard and trackpad are excellent-..." Read more

"Excellent PC, BUT Need More Ports!!!!!!..." Read more

"Great laptop...." Read more

"Love the keyboard, horrible webcam (updated)..." Read more

4 customers mention4 positive0 negative

Customers are satisfied with the speed of the notebook computer. They mention that it is light, fast, and has quick startup and processing.

"I have the 13" laptop, and I'm loving it. Quick startup and processing...." Read more

"the laptop works perfect, fast and reliable.However, noticed that it gets normally hot even over flat surfaces...." Read more

"Love the white keyboard. So far the processor speed has been great." Read more

"So light - So fast - so clear" Read more

3 customers mention3 positive0 negative

Customers are satisfied with the appearance of the laptop. They mention that it looks and feels great, and they love the white keyboard.

"...Handles smaller games great, professional looking and would recommend to anyone using it for non-webcam related purposes...." Read more

"Love the white keyboard. So far the processor speed has been great." Read more

"Laptop looks and feels great. Serious overheating issues though, shut down several times. Not sure I would buy it again" Read more

8 customers mention2 positive6 negative

Customers are dissatisfied with the performance of the notebook computer. They mention that it keeps freezing and stopping working, apps like Netflix and Hulu are not properly working, and it's behaving like a motherboard failure. They also say that multi port solutions often do not inter-operate properly and that it shut down several times.

"...or new peripherals; where these multi port solutions often do not inter-operate properly. Unacceptable!!!!!" Read more

"...It's behaving like motherboard failure. Seems like this is a problem with XPS's in general...." Read more

"the laptop works perfect, fast and reliable.However, noticed that it gets normally hot even over flat surfaces...." Read more

"...issues everyone has been having and apps like Netflix and Hulu not properly working. Another thing that is concerning is the packaging...." Read more

5 customers mention0 positive5 negative

Customers are dissatisfied with the build quality of the laptop. They mention that it's of a lower quality than they would expect for a $1600 laptop, and the hinge feels subpar and cheap. Some say that the battery doesn't last 2 hours and the bottom heats up bad.

"...Much lesser of quality than I would expect for a $1600 2020 laptop.Love the keyboard...." Read more

"...The build quality was terrible. It was supposed to a Dell xps 13 9310 but it had the look and feel of a Dell 3100 chromebook...." Read more

"...And the hinge feels subpar kind of cheap. Just not happy that I paid all the money for this." Read more

"Fault product. Batter doesn't last 2 hours and the bottom heats up bad" Read more

3 customers mention0 positive3 negative

Customers are dissatisfied with the heating of the notebook computer. They mention that it gets normally hot and the cooling system is very limited.

"...However, noticed that it gets normally hot even over flat surfaces.once took it on a laptop bag, and it got really really hot...." Read more

"Laptop looks and feels great. Serious overheating issues though, shut down several times. Not sure I would buy it again" Read more

"Fault product. Batter doesn't last 2 hours and the bottom heats up bad" Read more

Overpriced Dell Chromebook
1 Star
Overpriced Dell Chromebook
The laptop I recieved was not capable of the specs that were listed. The build quality was terrible. It was supposed to a Dell xps 13 9310 but it had the look and feel of a Dell 3100 chromebook. There is a $1500 difference in the price between the two models but it seemed like Amazon thought they were the same. I would not purchase this laptop unless you want an overpriced chromebook.
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Top reviews from the United States

Reviewed in the United States on November 18, 2021
CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
I have the 13" laptop, and I'm loving it. Quick startup and processing. My only gripe is the touchscreen when typing on the numbers at the top of the keyboard. My fingers will accidentally touch the screen, and it will change cursor location. The USB-C power and screen output is what I wanted. Being able to plug in one cable and be good to go on multiple monitors. Would recommend to a friend.
2 people found this helpful
Report
Reviewed in the United States on May 7, 2021
CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
the laptop works perfect, fast and reliable.
However, noticed that it gets normally hot even over flat surfaces.
once took it on a laptop bag, and it got really really hot. seems to me the cooling system is very limited. As long as is well ventilated, the laptop works perfect
One person found this helpful
Report
Reviewed in the United States on August 3, 2021
CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
Dell and Apple are are creating an entire secondary market required for plugging things into their products. Even if they designed and manufactured these multi port dongle’s that would be acceptable. Simply providing one or two very high speed ports causes consumers to research third-party solutions to interface to their existing or new peripherals; where these multi port solutions often do not inter-operate properly. Unacceptable!!!!!
One person found this helpful
Report
Reviewed in the United States on March 26, 2021
CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
Great laptop. I researched Dell’s XPS line before buying and I’ve not been disappointed. There are issues with USB-C and sleep mode but these are more Windows 10 and Intel drivers than Dell. My laptop has performed for me driving 2 external monitors in a dock config.
2 people found this helpful
Report
Reviewed in the United States on January 17, 2021
CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
The other reviews do not understate the quality of the webcam - it is horrendous. Much lesser of quality than I would expect for a $1600 2020 laptop.
Love the keyboard. I'm a mechanical-keyboard type of person, and while I typically hate low-profiles, I liked the keyboard on this laptop enough that it was the decision-making factor when it came down to a few options. Handles smaller games great, professional looking and would recommend to anyone using it for non-webcam related purposes.

Update: Some serious graphical glitches came with this laptop. It's behaving like motherboard failure. Seems like this is a problem with XPS's in general. Returning and not chancing it - I suspected the laptop was a return to begin with, and the packaging was pretty badly damaged when it came (previously ripped open multiple times). I still like the laptop, but I'm replacing it with a unit from the manufacturer.
24 people found this helpful
Report
Reviewed in the United States on July 16, 2021
CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
- The touchscreen works great
- The keyboard and trackpad are excellent
- One downside is that there are quite a lot of updates during the first week with it, otherwise it has been brilliant
Reviewed in the United States on June 5, 2021
CPU: Intel Core i7 10th GenRAM Size: 8 GBHard Disk Size: 256 GBGraphics Description: Intel Iris Plus GraphicsStyle: 13.4" 2-in-1Verified Purchase
Love the white keyboard. So far the processor speed has been great.
Reviewed in the United States on May 28, 2021
CPU: Intel Core i7 11th GenRAM Size: 32 GBHard Disk Size: 2 TBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
The laptop I recieved was not capable of the specs that were listed. The build quality was terrible. It was supposed to a Dell xps 13 9310 but it had the look and feel of a Dell 3100 chromebook. There is a $1500 difference in the price between the two models but it seemed like Amazon thought they were the same. I would not purchase this laptop unless you want an overpriced chromebook.
Customer image
1.0 out of 5 stars Overpriced Dell Chromebook
Reviewed in the United States on May 28, 2021
The laptop I recieved was not capable of the specs that were listed. The build quality was terrible. It was supposed to a Dell xps 13 9310 but it had the look and feel of a Dell 3100 chromebook. There is a $1500 difference in the price between the two models but it seemed like Amazon thought they were the same. I would not purchase this laptop unless you want an overpriced chromebook.
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Customer image
Customer image
10 people found this helpful
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Top reviews from other countries

patrick boone
4.0 out of 5 stars sick laptop
Reviewed in Canada on June 27, 2021
CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
battery life is so so it can last almost 10 to 12 hours when just watching youtube and surfing the internet, not great for big game’s that take up a lot of storage or energy to play.