FAQs
Does Newegg offer free shipping?
Yes, if your order totals over $25, it will qualify for free shipping. Users also have the option to upgrade their purchase with expedited shipping at the cost of a higher fee. If you don’t mind waiting a little longer, taking advantage of the free shipping option can easily help you save. If your order is under $25, shipping fees will depend on what you order, and can be viewed at the checkout.
What is the Newegg PC builder?
Looking to create your perfect custom PC build? The Newegg PC Builder allows you to find and select your ideal components, find parts that are compatible with your device, save & share custom builds, and order builds. You'll be able to see live pricing for your builds, which can help avoid up-charges on pre-built gaming PCs, and you can also choose from a range of options to suit all specifications and budgets.
What are Newegg EggPoints?
Newegg runs a promotional program that allows users to accumulate reward points known as EggPoints. These are received by purchasing items at Newegg and add up over time. Users can redeem EggPoints on future purchases to save a little extra money. This program is free to take advantage of but you will need an account to keep track of your points.
What is Newegg Shuffle?
Newegg Shuffle is the tech retailer's random raffle scheme that offers customers a chance to get their hands on the latest products for lower prices before they've released. You can choose individual products you'd like a chance to buy and enter into draws just for those items. Simply find them on the Newegg website and click 'Enter the Shuffle' instead of 'Add to Cart' to be in for a chance of winning. Winners will then be able to purchase their selected items at a discount before they're released to the general public.
What is Newegg's returns policy?
Newegg offers customers a 30-day window to submit a return request on items shipped and sold by Newegg. If the product is eligible, Newegg will refund the purchase and cover the shipping fee to return the item. Once your return has been processed, you should receive your refund in 3-5 business days. You can find out whether your product is eligible for a return by checking the product page for more details or contact Newegg directly for assistance. Third-party vendors can sell products at Newegg and those items are subject to the vendor return policy which can differ from what Newegg offers.
How do I contact Newegg customer service?
If you want to get in touch with Newegg customer service, the quickest way to get in touch is to use the contact form on their 'Help Centre' page. Alternatively, you can call them at +1 800-390-1119 Monday to Friday between 6am - 5pm (PT).
Hints and tips
Catch a Newegg sale: Like many tech retailers, Newegg often runs sales throughout the year, with big savings to be had around annual holidays like New Year's & Christmas. The Newegg Black Friday event is an especially big chance to save on your tech, so be sure to check in during November to see the biggest price drops.
Shop the Fantastech Newegg Sale: Newegg's answer to Prime Day lets customers get their hands on some great deals, taking up to 40% off selected products during the July event. Make sure to check their site near the event dates for the latest deals, and be sure to check in each day for the newest offers.
Create an account to collect EggPoints: Make sure to create a Newegg account to start collecting EggPoints on your orders. Creating an account is free and automatically signs you up to the retailer's rewards scheme, letting you keep track of the rewards you've earned from placing orders. Repeat customers will be able to put their points towards future orders to save on purchases.
Try your hand at Newegg Shuffle: Looking to buy new items before they release? Enter Newegg Shuffle for a chance to buy selected products ahead of time, with early access to some exciting and market-leading brands thanks to Newegg's industry connections. You'll also get a special discount on the launch price, helping you save money too.
Watch for rebates: Newegg regularly offers rebates on selected products which can be worth up to $500 off the usual price. Look out for rebates amongst other deals & discounts or in the dedicated rebate section.
Set up a Newegg Subscription: If there are items you order regularly, you can set up a Newegg subscription for that item and get them at a discounted price every time. This is handy for those essentials you always need, letting you save on products you can't do without.
Download the Newegg app: Downloading the Newegg app will let you see all of the latest deals and receive notifications when new offers go live. You'll also see some exclusive savings that you won't be able to find anywhere else, giving you an extra way to get better prices on your PC components & peripherals.
Sign up for the Newegg newsletter: Signing up for the official Newegg newsletter is a great way to keep up to date on any exclusive discounts, promotions, or upcoming sales. It’s free to sign up for the newsletter and you can opt-out at any time.
How to use Newegg promo codes
1. Browse our selection of Newegg promo codes and select one you'd like to redeem.
2. Click "Get Code" to reveal it, then copy it for later and head over to their website to start shopping.
3. Add the item or items you want to purchase to your Newegg cart.
4. When you're ready to order, click on your shopping cart to proceed to the checkout screen.
5. Look out for the “Apply Promo Code” section and enter your Newegg promo code into the blank field.
6. Click “Apply” to apply the discount to your cart.
7. Proceed through the rest of the checkout as normal to complete your purchase.
How we source coupon codes
Tom’s Hardware has a coupons team dedicated to finding the latest and best codes for each of our pages. Through partnerships with retailers, our affiliate networks, and searching the web, we find the most recent ways to save on online orders, including any exclusive codes our commercial team negotiates. We then upload the latest codes & promotions to our pages, refreshing them twice a week.
How we test coupon codes
Our dedicated coupons team tests each code before they’re uploaded to our pages to ensure they will be accepted at the checkout. Coupons can include the likes of free shipping, student discounts, multibuy offers and more, and you’ll find applicable codes for products & services across all categories. However, we don’t list any one-time use or user-specific codes - this is to make sure each code is available for everyone who visits our site to use
For the sake of clarity, we also include key information about each coupon, such as expiry dates and any terms & conditions, on the page. We update this information whenever we become aware of any changes, with each page updated twice a week. You can read the terms & conditions for an offer by looking for the corresponding text and clicking it to expand the terms section. This text can be found near the ‘Get Code’ button.
What to do if a coupon code doesn’t work
Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended. Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help.
It’s always best to start by double-checking a code’s terms & conditions to make sure your order meets the requirements. Click “View terms and conditions” to expand the code section. Here you’ll find all available information on your chosen offer. Discounts may be product-specific (i.e. 10% off PC cases), have an associated minimum order value (i.e. spend $30 or more), or require verification (i.e. register with a valid student or workplace email address).
If you comply with all listed requirements and your discount is still not being applied, send an email to our team at coupons.tomshardware@futurenet.com and we can help. Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist.
How we make money
Tom’s Hardware earns money from coupon pages on a commission basis. For every coupon page on our site, we have negotiated a deal with that retailer. Whenever someone places an order with that brand and applies one of our codes to their cart, we earn a percentage of the final order total back in commission.
The good news? This means that we offer our codes without charging any fees. Redeeming a discount listed on Tom’s Hardware is always free - all you will need to pay is a discounted price for whatever items you want to buy.
If you're looking for more information on Tom's Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
