FAQs
Does Lenovo offer free shipping?
Yes, Lenovo offers free standard shipping for all of its online orders with no minimum purchase requirement. If you'd prefer faster shipping there are options available for a fee. If you don’t mind waiting a little bit longer, you can save a bit by using the free standard shipping option.
Can I get a Lenovo student discount?
Yes, if you're in education, you can get 5% off your Lenovo products by signing up with a valid ID.me account. Just provide a valid email address from your university, college or school to qualify and you'll be sent a unique code you can use at the checkout.
Does Lenovo price match?
Yes, they do. With Lenovo price protection, if you find a Lenovo, HP, or Dell PC available to buy less with a selected major competitor, Lenovo will match the lower price. The devices have to have the same specifications such as operating system, processor, memory, graphics card, screen size & resolution, storage, and touch capability. It must also be in stock and available to buy from both Lenovo and the competitor. Lenovo does not offer a price match on software, custom builds, refurbished products, or any items discounted by sales, promo codes, or any other types of promotions.
Do Lenovo products come with a warranty?
Yes, Lenovo offers warranties for all of its products. There are a variety of warranty options available that can be chosen based on price and length of coverage. With many computers, you have the option to buy an extended warranty that goes up to five years or add extras such as accidental damage protection or on-site service. You can save a little by choosing a more modest warranty but may spend more overall in replacement costs if something goes wrong with your machine after the warranty period has passed.
What is the Lenovo returns policy?
Lenovo gives its customers up to 30 days to return items purchased through its main website, up to 45 days to return LenovoPRO purchases, and up to 14 days to return goods from the Lenovo Outlet. Returns are free - just let their team know that you'd like to return your product, and they'll send you a pre-paid returns label within 48 hours. As long as you send your item back within the returns period, you won't pay any restocking fees.
How do I contact Lenovo?
If you need help from the Lenovo customer service team, you can call them on 1-855-253-6686 or start a live chat from their website. Look out for the banner at the bottom of the Lenovo webpage, where you'll find the phone number and the the 'Contact Us' icon.
Hints and tips
Hold out for a Lenovo sale: Lenovo sales often run around major holidays like Christmas and New Year's, as well as other sales events like Amazon Prime Day and Black Friday. You'll often see large discounts across the Lenovo range, making it a great time to save.
Trade-in old Lenovo hardware: Lenovo offers a trade-in service in which users can send back old hardware to Lenovo. If accepted, this trade-in will lower the cost of your next purchase made through Lenovo. This is a great option for users that have extra hardware lying around and want to save a few dollars on a new device.
Shop the Lenovo outlet: If you aren't desperate for a new device, shop the Lenovo outlet to find refurbished devices. These devices aren't new, but have been restored to working condition and tested for quality, and are often sold at discounted prices.
Take advantage of the LenovoPRO Business & Affinity Program: The LenovoPRO Business & Affinity Program is intended for businesses that make regular corporate purchases through Lenovo. Companies can save up to 5% on quality products including PCs, peripherals, and even servers. Members also have the option of free expedited delivery on purchases, extra financing options, and 45-day returns.
Join MyLenovo Rewards: If you're a Lenovo fan, make sure to sign up for MyLenovo Rewards. You'll get between 3-9% back in reward points to be used towards future purchases. Every 1000 points you collect is worth $1. You also gain access to Member Perks including sweepstakes, bonus multiplier events, exclusive Member-only savings, early access to new products, free faster delivery, and rewards on your birthday.
How to use Lenovo coupons
1. Find a Lenovo coupon you'd like to use and click "Get Code".
2. Copy the code for later, then head to the Lenovo website.
3. Add the item or items you want to purchase to your Lenovo cart.
4. When you've got everything you need, go to the checkout page.
5. Find the section labeled “Enter Cart eCoupon” where you can enter the Lenovo coupon or promo code.
6. Click "Apply" and your order total should change to reflect your discount.
7. Proceed through the rest of the checkout as normal to place your order.
How we source coupon codes
Tom’s Hardware has a coupons team dedicated to finding the latest and best codes for each of our pages. Through partnerships with retailers, our affiliate networks, and searching the web, we find the most recent ways to save on online orders, including any exclusive codes our commercial team negotiates. We then upload the latest codes & promotions to our pages, refreshing them twice a week.
How we test coupon codes
Our dedicated coupons team tests each code before they’re uploaded to our pages to ensure they will be accepted at the checkout. Coupons can include the likes of free shipping, student discounts, multibuy offers and more, and you’ll find applicable codes for products & services across all categories. However, we don’t list any one-time use or user-specific codes - this is to make sure each code is available for everyone who visits our site to use
For the sake of clarity, we also include key information about each coupon, such as expiry dates and any terms & conditions, on the page. We update this information whenever we become aware of any changes, with each page updated twice a week. You can read the terms & conditions for an offer by looking for the corresponding text and clicking it to expand the terms section. This text can be found near the ‘Get Code’ button.
What to do if a coupon code doesn’t work
Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended. Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help.
It’s always best to start by double-checking a code’s terms & conditions to make sure your order meets the requirements. Click “View terms and conditions” to expand the code section. Here you’ll find all available information on your chosen offer. Discounts may be product-specific (i.e. 10% off PC cases), have an associated minimum order value (i.e. spend $30 or more), or require verification (i.e. register with a valid student or workplace email address).
If you comply with all listed requirements and your discount is still not being applied, send an email to our team at coupons.tomshardware@futurenet.com and we can help. Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist.
How we make money
Tom’s Hardware earns money from coupon pages on a commission basis. For every coupon page on our site, we have negotiated a deal with that retailer. Whenever someone places an order with that brand and applies one of our codes to their cart, we earn a percentage of the final order total back in commission.
The good news? This means that we offer our codes without charging any fees. Redeeming a discount listed on Tom’s Hardware is always free - all you will need to pay is a discounted price for whatever items you want to buy.
If you're looking for more information on Tom's Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
